Service and Support

Home - Service and Support

Welcome to the service and support page of Billion Forex. On these pages you can find further information on trading with Billion Forex, as well as the answers to some frequently asked questions, or simply contact us in order to have your questions answered. Our multilingual and experienced client coverage team is available 24/5 to support you through your trading experience. Our aim is to provide fully individualized customer service with multiple channels of communication. Every customer has a unique personal account manager, and enjoys non-stop online customer service around the clock, we support up to 5 different languages to enable the customer to experience the world’s best online financial trading environment.

Request a Call Back

The Billion Forex Call Back service gives our clients the chance to keep their place in the queue without waiting on the phone. Our customer support personnel will call you back wherever you are in the world.


Client funds security is a dominating element of the group’s philosophy alongside unmatched trading conditions and customer support.Payment and funding authorisation are 100% automatic and the Billion Forex allows deposits and withdrawals using a simple, easy-to-use single interface.